Privacy Policy

Web Site Privacy Policy

Commitment to Privacy & Responsible Use of Information.

We respect your privacy and are committed to never using any personal information provided via this website, in a way which erodes this privacy. The personal details we do request will not be passed on to a third party or used for purposes other than that which is stated on this site. We will not publish, sell, trade, loan, rent, disclose or re-use the information you give us.

What Information is Collected & Why

Data is collected from our web site to determine which pages are the most popular, what country users come from, peak usage times and similar information. This data is collected to make our site easier to use so that you can find the information you need more quickly.

Privacy pages often contain a reference to both the Privacy Commission and FOS for privacy related complaints.

If you feel concerned about the breach of your privacy, please contact Office of the Australian Information Commissioner:

Website: oaic.gov.au
Email: enquiries@oaic.gov.au
Telephone: 1300 363 992

In writing to: GPO Box 5218, Sydney NSW 2001.

If your concerns haven't been resolved to your satisfaction you can lodge a complaint with the Australian Financial Complaints Authority (AFCA):

Website: afca.org.au
Email: info@afca.org.au
Telephone: 1800 931 678 (free call)

In writing to: Australian Financial Complaints Authority, GPO Box 3, Melbourne, VIC, 3001

AFCA provides fair and independent financial services complaint resolution that's free to consumers.

Time limits may apply to lodge a complaint with AFCA, so you should act promptly. You can check the AFCA website to find out if a time limit applies or when the time limit relevant to your circumstances expires.